Customer Care Representative/Account Manager
Oliver Healthcare Packaging · oliverhcp.com
Grand RapidsLead / Manager
The job in short
Customer care and account management.
Details
- Found
- 24 d ago · posted 2025-02-03
- Location as listed
- Grand Rapids, MI, US
- Role
- Account Manager / Key Account
- Source
- The company’s own careers site
Full description
The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative will develop long term relationships with assigned customers and key stakeholders. This role will liaise between customers and cross functional internal teams to ensure the timely and successful delivery of orders according to customer needs.
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