Summary Performs a range of basic office support activities for a unit/department, such as answering phones and directing calls, greeting and directing visitors, answering questions and performing routine clerical, data entry, and/or word processing work as assigned. Duties and Responsibilities Answers telephones, routes calls, takes messages, and provides general information; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required. Opens and routes incoming mail; distributes correspondence and other material to department staff/faculty. Performs a variety of routine assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials; types and mails form letters. Copies and/or duplicates materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles for the unit. Establishes, maintains, processes, and/or updates files, records, and/or other documents. May perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines, as appropriate to the position. May schedule or assist in scheduling appointments, meetings, and/or conferences, as appropriate to the position. May order, stock, and distribute office supplies. May run various routine errands, as required, for the unit/department. Performs miscellaneous job-related duties as assigned.