Under the general direction of the Airport Response Center (ARC) Manager, and the direct supervision of the Airport Response Center Supervisor, the Communications Specialist receives and dispatches emergency and routine calls for the Airport Authority Police, Fire, Security, Airfield Operations and Maintenance Departments. Duties and Responsibilities Monitors, answers and initiates response to telephones, radios, and alarms located in the ARC Answers incoming calls, determines the nature of the call; gathers critical information from the caller and dispatches the proper resources Monitors security access control system, building maintenance alarm system, silent alarm systems, remote CCTV, and other systems used to detect unauthorized entry and maintain safety and security of the Airport Enters information into computer aided dispatch, alarm logging, airfield and environmental activities and maintenance logging systems Provides pre-arrival instructions to a caller awaiting an emergency response. Provides preliminary first aid instructions before emergency medical resources arrive Tests communications, alarm equipment and backup systems to ensure serviceability Enters and retrieves information from government databases such as CLEMIS, LEIN and NCIC Initiates the start up operation for the Airport's Emergency Command Center and Mobile Command Center upon direction from the ARC Manager