About our Sales Associates As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Town & Country Village in Palo Alto, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience. In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio. This is a part-time role. **Must be available WEEKENDS!!** What you'll be doing as a Retail Store Associate: • Greet ear-piercing clients and shoppers • Offer and provide education about Rowan piercing services and jewelry • Support needs of ear piercing clients and shoppers • Improve store efficiency and processes to ensure seamless client experience • Restock jewelry and ear piercing materials • Maintain cleanliness and sterility of the studio • Perform bi-weekly inventory counts and investigate discrepancies • Manage technology and software systems • Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio Experience we're looking for: • Retail experience or sales experience • Experience with jewelry, ear piercing, or a service or hospitality business a plus • Ability to work independently, ownership-minded • Positive and high-energy, resourceful with an entrepreneurial spirit • Passionate about earrings and ear piercing • Interest in working at an early-stage, high-growth company • Willing to work a flexible schedule Part-Time Benefits & Perks • Compensation: $18-20 per hour + commission! • 401k and Roth IRA Plans • Employee discounts on our amazing products!