Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ Essential Duties and Responsibilities • Act as lead in a specific department with ability to flex to other departments as needed • Guide and train current and new employees on warehouse guidelines and new/updated procedures • Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner. • Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates • Promote a positive team-oriented environment and lead by example • Help oversee daily assigned area • Enforce and maintain compliance and high quality standards with new and existing standards • Audit proactively to detect and solve problems • Ensure areas are ready for next shift ie all tasks completed, problem solve items solved • Communicate respectfully and effectively with associates when product quality is at risk • Identify training deficiencies in associates and work with them to improve accuracy • Maintain confidentiality • Assist on the floor in other areas when needed • Other duties as assigned Qualifications • Able to read, write, and speak English • Bilingual in Spanish a plus • Strong problem-solving and motivational skills • Approachable, welcoming, and friendly • At least 1 year of experience in a quality, lead, or training role • Dependable and punctual • Sharp attention to detail • Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment • Flexible, able to effectively prioritize tasks • Outstanding organizational skills with both system and manual production environments • Lead by example with ability to motivate employees to maximize their efforts in productivity and quality • Computer experience including Gmail, Excel, Google Sheets • Willingness to transfer to other departments based on business needs Physical Requirements • Stand/walk for up to 8-10 hours • Regularly bend, lift, stretch and reach both below the waist and above the head • Ability to repeatedly lift and move items up to 50 pounds • Ability to use a pallet jack/push and roll carts