Client Itinerary Specialist – Remote
Destination Knot · destinationknot.co
BaltimoreRemote
The job in short
Remote hotel reservations and itinerary support for clients.
Details
- Found
- 21 d ago · posted 2026-09-11
- Location as listed
- Baltimore, Maryland
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities:
Help clients choose and book hotel accommodations
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Communicate professionally via phone, email, and messaging
Qualifications:
Strong communication and hospitality skills
Professional, detail-oriented, and self-motivated
Basic computer proficiency and reliable internet
Customer service or hospitality experience is a plus
What We Offer:
Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks
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