Work From Home Customer Experience Associate – Travel & Hotels
Destination Knot · destinationknot.co
HoustonRemoteEntry level
The job in short
Customer experience for travel and hotels.
Details
- Found
- 23 d ago · posted 2026-09-04
- Location as listed
- Houston, Texas
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Job Type: Remote | Flexible Hours
Position Overview
We’re seeking Customer Experience Associates to support clients booking hotels and travel accommodations. This role focuses on delivering excellent service while helping travelers plan stress-free stays.
If you’re detail-oriented, friendly, and looking for a flexible remote opportunity, this could be a great fit.
Responsibilities
• Support clients with hotel booking requests
• Provide timely, professional responses to inquiries
• Review and confirm reservation details
• Document interactions accurately
• Attend virtual training sessions
Qualifications
• Customer-focused mindset
• Strong written and verbal communication
• Self-motivated and dependable
• Comfortable using online systems
• No prior travel experience required — training provided
Perks
• Fully remote work
• Flexible scheduling
• Travel discounts and perks
• Professional development and mentorship
• Performance-based earning opportunities
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