* This position is located in Lakeland, FL and is an on-site position; remote work opportunities are not available for this role.* Why Publix? Are you a healthcare or workers’ compensation leader who thrives on improving outcomes, managing complex healthcare operations, and influencing meaningful business decisions? At Publix, you'll have the opportunity to shape the medical strategy that supports associates across one of the largest and most respected employee-owned companies in the country. Serving customers throughout the Southeast, Publix is known for exceptional service, strong community involvement, and a culture that prioritizes people. As an employee-owner, you'll contribute to an organization that combines stability, growth, and a genuine commitment to associate well-being. About the Team The Workers’ Compensation team plays a vital role in supporting Publix associates when workplace injuries occur. This team is responsible for ensuring injured associates receive timely, high-quality medical care while balancing cost effectiveness, regulatory compliance, and positive return-to-work outcomes. Working closely with healthcare providers, vendors, business partners, and risk management professionals, the team helps create a supportive experience that promotes recovery and minimizes disruption for associates and operations alike. About the Opportunity As Manager, Medical Administration, you will lead Publix's Workers’ Compensation Medical Case Management and Medical Bill Processing functions, overseeing approximately $30 million in annual medical spend. This highly visible leadership role offers the opportunity to influence medical outcomes, cost management strategies, regulatory compliance, and associate experience across multiple states. You'll serve as a key subject matter expert, partnering with leaders throughout the organization to drive innovative healthcare solutions, improve operational effectiveness, and support healthier outcomes for Publix associates. What You'll Do • Lead the medical case management strategy for workers’ compensation claims, driving quality care and successful return-to-work outcomes. • Manage the in-house case management and vocational rehabilitation functions. • Direct medical bill review and payment operations across all states where Publix operates. • Develop and execute initiatives that improve medical outcomes while controlling healthcare costs. • Serve as the department's lead resource on workers’ compensation medical regulations, legislative developments, and medico-legal matters. • Oversee healthcare vendor relationships, performance management, and service optimization efforts. • Monitor medical utilization, provider performance, and claim trends using data-driven insights. • Lead the Needle Stick Safety Program, ensuring effective clinical follow-up and a positive associate experience. • Build, develop, and mentor teams while fostering operational excellence and continuous improvement.