This position is internal to TWC employees only. WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. We are looking for a Program Specialist to work in the Foreign Labor Certification department. This position is located at 1117 Trinity St, Austin TX 78701. TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A creative professional ready to learn a new system and understand the federal requirements of the program. You are a self-starting, motivated, collaborative problem solver who understands the value of working independently to structure your tasks, while knowing you have a team behind you ready to assist with questions that arise. WHAT YOU WILL DO: Performs complex (journey-level) consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Perform consultative and technical work with employers requiring highly specialized knowledge in the planning, development, and implementation of Foreign Labor Certification. - Provide consultative and technical services to program staff, other governmental agencies, Workforce Board Areas, program customers, and the general public. - Read and interpret Department of Labor (DOL) federal regulations to determine compliance with regulations, policies, and procedures to conduct review and processing of DOL forms for recruitment under the temporary foreign labor certification program. Work includes developing job postings in an electronic system. - Provide technical assistance on program services and training to local workforce centers and Board areas by telephone or during site visit(s). - May represent TWC or program at meetings, conferences, hearings, and other related functions including making oral presentation regarding program. - Provide technical assistance on housing inspection regulations to the workforce system. - Receive complaints regarding employer's failure to comply with required federal regulations. - Coordinate the resolution of complaints. - Assist in the preparation of required monthly, quarterly, and yearly performance reports. - Assist in training new FLC staff. - May act as backup for program supervisor for policy and program inquiries. YOU QUALIFY WITH: - One year and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency. - Relevant academic credits may be applied toward experience qualifications for this position. - Six months of full-time in-service TWC experience classified as a Program Specialist II or Program Supervisor II with regular status will satisfy the minimum qualifications. YOU ARE A GREAT FIT WITH: Knowledge of: - office practices and administrative procedures; - local, state, and federal laws related to the foreign labor regulations; and - farm work, agricultural work, herding, and an understanding of migrant seasonal farmworkers. - Skill in operating computers and software such as Microsoft Excel, Word, and Outlook Ability to: - implement new administrative systems and procedures and to evaluate their effectiveness; - interpret rules, regulations, policies, and procedures; - provide guidance to others; and - employ research and program management processes and techniques. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $4,473.73 - $4,723.73/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave  - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.   VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online in Taleo. TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.