Strategic Client Leadership • Serve as the senior relationship manager for complex and high-value real estate clients. • Provide strategic risk management and insurance consulting services. • Advise clients on insurance market conditions, risk financing alternatives, emerging exposures, and program optimization opportunities. • Lead executive-level client meetings, stewardship reviews, and renewal strategy sessions. • Foster long-term client relationships that support retention and growth objectives. Complex Program Management • Oversee the design, marketing, placement, and ongoing management of complex real estate insurance programs. • Develop placement strategies involving layered property programs, shared and layered liability structures, manuscript coverages, and alternative risk financing solutions when appropriate. • Lead negotiations with carriers regarding pricing, coverage, structure, and capacity. • Collaborate with producers and specialty practices to deliver comprehensive solutions. Team Leadership & Talent Development • Directly manage, coach, and develop Account Executives, Account Managers, Account Administrators, and other assigned team members. • Conduct regular performance discussions, coaching, and development planning. • Monitor workload distribution and resource allocation across the team. • Provide technical leadership and guidance on complex coverage matters. • Promote associate engagement, accountability, and professional growth. Business Growth & Retention • Support producer-led business development initiatives. • Participate in prospect meetings, finalist presentations, and new business pursuits. • Identify opportunities for cross-selling and expanded service offerings. • Contribute to revenue retention and organic growth strategies. • Support achievement of practice financial and operational goals. Operational Leadership • Establish and maintain service standards and best practices. • Ensure compliance with organizational policies and quality standards. • Drive process improvements and operational efficiencies within the service team. • Serve as a resource and mentor for technical insurance expertise within the practice. Industry Leadership • Maintain expertise in real estate industry trends, emerging risks, market developments, and regulatory changes. • Develop and maintain executive-level relationships with carrier partners and industry stakeholders. • Represent the organization at industry events and client-facing functions as appropriate. • Bachelor's degree in Business, Risk Management, Finance, or related field; or equivalent experience. • 10+ years of commercial insurance brokerage experience. • Minimum 7 years of experience servicing and marketing large commercial Property & Casualty accounts. • Significant experience within the real estate industry preferred. • Demonstrated success managing complex client relationships and leading service teams. • Prior people leadership experience is preferred • Active Property & Casualty license required. • Strong technical knowledge of commercial insurance coverages, program structures, and market strategies. • Exceptional leadership, communication, negotiation, and presentation skills. • Proven ability to mentor, coach, and develop associates. • Industry designations such as CPCU, ARM, or CIC strongly preferred.