The job in short
HR representative.
Details
- Found
- 21 d ago · posted 2026-09-30
- Location as listed
- Charlotte, North Carolina, United States
- Role
- HR Generalist / HRBP
- Source
- The company’s own careers site
Full description
We are seeking a detail-oriented and process-focused Recruiting Assistant to join our HR Resource Center. As a key member of our recruiting support team, you will play a critical role in ensuring a seamless candidate experience. Your primary goal will be to provide exceptional support to our recruiting team, ensuring timely and accurate completion of offer letter generations and candidate pre-employment onboarding requirements – this requires and a high level of data accuracy and integrity.
Primary Roles & Responsibilities:
• Recruiting Support: Provide administrative support to the recruiting team, including offer letter generation, Applicant Tracking System (ATS) status updates, and applicant travel support.
• Process Improvement: Identify opportunities for process improvement and contribute to the development of solutions that enhance the candidate experience, reduce errors, and improve efficiency.
• Data Management: Process and maintain accurate and timely data entry for recruiting transactions, including new hire offer letters, background, drug screening and past employment verification.
• Candidate Experience: Ensure a positive candidate experience by providing timely and effective communication and resolving any issues that may arise during the offer and pre-employment process.
• Candidate Pre-Employment: Initiate and track candidate through the pre-employment process screening.
• Collaboration and Escalation: Work collaboratively with peers and the team lead to resolve candidate issues and escalate or transfer issues as needed.
Key Responsibilities:
• Generate offer letters and post candidate on-boarding documents to the portal.
• Provide onboarding and orientation support to new hires
• Work with background and relocation vendors as well as internal customers to facilitate clearing candidates for start
• Create Purchase Orders for relocation expenses
• Perform transaction processing, including employee data changes, new hires, terminations, and transfers
Performance Metrics:
• Data accuracy and completeness
• Timeliness of data transactions
• Adherence to established data quality standards and guidelines
• Candidate satisfaction and experience metrics
Work Environment:
• This is a production environment, and as such, you will be held accountable to daily KPI metrics.
• The ideal candidate will be able to work in a fast-paced, dynamic environment with multiple priorities and deadlines.
• Other opportunities and responsibilities may be assigned to support business and customer requirements.
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