We are seeking a high-caliber Business Operations Manager to serve as a critical liaison within the Project Management Office (PMO), driving operational efficiency across talent acquisition and contract execution. This role is dual-focused: coordinating the recruitment pipeline between hiring managers and recruiters to ensure staffing targets are met, and serving as a lead technical editor for formal contract deliverables. The ideal candidate possesses a blend of operational coordination skills and the technical writing proficiency required to produce high-quality, customer-facing documentation. The successful candidate will coordinate efforts across a multidisciplinary team of software engineers, cloud architects, and security professionals who deliver an enterprise computing infrastructure encompassing end-point devices, hybrid-cloud services, virtualized applications, and high-performance storage. As a Business Operations Manager, you will be responsible for: 1. Recruiting Coordination & Talent Operations • Liaison Management: Act as the primary point of contact between the PMO, recruiters, and hiring managers to streamline the hiring process. • Pipeline Tracking: Monitor recruiting progress, track candidate movement through the funnel, and ensure timely feedback from hiring managers. • Onboarding Support: Coordinate with stakeholders to ensure a seamless transition from the offer stage to active project integration. 2. Contract Deliverables & Technical Writing • Deliverable Management: Track, support, and manage the development of formal contract deliverables to ensure on-time submission and compliance with customer requirements. • Technical Authoring: Write, edit, and format complex technical documentation, including: • Standard Operating Procedures (SOPs) and process guidelines. • Detailed technical descriptions and engineering overviews. • Quality Assurance: Prepare and review deliverables to ensure they meet strict customer content and formatting standards. 3. Operational Governance & Administration • Meeting Management: Author comprehensive meeting minutes and action item trackers for internal and customer-facing engagements. • Systems Documentation: Prepare and maintain documentation for processes and procedures related to the management of Information Systems. • Deployment Documentation: Develop SOPs for application build, release, deployment, and configuration activities. Presentation Development: Create high-impact technical presentations for executive and customer reviews.