Forward Deployed Engineer Location: San Francisco, CA Employment Type: Full-Time, Permanent Work Arrangement: Onsite Company: Confidential High-Growth Technology Firm The Opportunity A confidential, high-growth technology company in San Francisco is seeking an experienced Forward Deployed Engineer to lead customer-facing technical implementations and solve complex, real-world business challenges. This position is ideal for an engineer who combines strong software engineering expertise with excellent communication, problem-solving, and customer relationship skills. You will work directly with customers, understand their technical and operational needs, and develop scalable solutions that deliver measurable value. Key Responsibilities • Partner directly with customers to understand their business objectives, workflows, and technical requirements. • Design, build, deploy, and maintain customer-specific technical solutions. • Translate complex customer needs into practical and scalable engineering solutions. • Manage technical implementations from initial discovery through deployment and ongoing optimization. • Collaborate closely with engineering, product, sales, and customer success teams. • Integrate the company's platform with customers' systems, APIs, data sources, and infrastructure. • Troubleshoot technical issues and provide clear, timely solutions. • Communicate technical concepts effectively to both engineering and non-technical stakeholders. • Gather customer feedback and help influence the product and engineering roadmap. • Build reusable tools and processes that improve future customer deployments. Required Qualifications • At least four years of relevant professional experience in software engineering, solutions engineering, forward-deployed engineering, or a related technical role. • At least two years of experience working in a customer-facing technical role within a top-tier technology, robotics, or healthcare IT startup. • Previous experience as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, Technical Solutions Engineer, or in a comparable position. • Bachelor's or master's degree in Computer Science or a closely related engineering discipline from a leading U.S. university. • Strong software engineering, systems integration, API, data, and debugging capabilities. • Demonstrated ability to work directly with customers and translate business requirements into technical solutions. • Excellent verbal and written communication skills. • Strong ownership, adaptability, and problem-solving abilities. • Ability to succeed in a fast-paced startup environment with changing priorities. • Must currently reside within commuting distance of San Francisco. Preferred Qualifications • Experience supporting enterprise or technically sophisticated customers. • Experience deploying software into complex customer environments. • Familiarity with Python and modern backend technologies. • Experience with cloud infrastructure, databases, APIs, and system integrations. • Background in AI, robotics, healthcare technology, or other technically complex products. • Experience working cross-functionally with product, engineering, sales, and customer success teams. Important Requirements • This position requires an onsite presence in San Francisco. • Relocation assistance is not available. • Employment visa sponsorship or transfer is not available. • Candidates must already be authorized to work permanently in the United States without current or future sponsorship requirements.