• Cleans vacation suites and ensures all suite furnishings and items in unit are in working order and safe for use. • Assists the Executive Housekeeper and Housekeeping Inspector with daily tasks. • Ensures cleaning carts are properly stocked and maintained in accordance with safety standards. • Reviews daily Pre arrivals, Daily Check outs, Stayovers and Early Check Outs as needed. • Inspects unoccupied suites and reports any incidents. • Keeps track of inventory and housekeeping supplies. • Provides inspector, housekeeping, houseman, janitorial or commercial laundry services and support when occupancy or human resource demands require it. • Assists EH in inventorying all department supplies, equipment, and storage areas to ensure proper inventory levels, equipment is operating properly, and storage areas are properly organized. • Meets with Executive Housekeeper or their representative daily, provides visual inspections of all interior and exterior common areas for safety and established sense of arrival expectations. • Provides exceptional customer service to owners and guests with appropriate sense of urgency, follow up and communication. • Reports any hazardous incidents, safety concerns, injuries, or potentially dangerous situations to Resort Manager. • Provides on-site activities, area attractions, events, and other vacation information to owners/guests. • Solicits client referrals, timeshare tour opportunities, online satisfaction reviews and customer feedback for improvement. • Performs related duties as assigned or as situation dictates.