Job Title: Shift Supervisor Hourly Pay: $19 - $25/hour Summary: We are seeking an experienced and dependable Shift Supervisor to lead daily operations and support our team during scheduled shifts. In this role, you will ensure smooth workflow, promote a positive team environment, and uphold high standards of service and efficiency. If you are organized, communicative, and ready to lead by example, we’d love to hear from you. Key Responsibilities: • Supervise team activities and delegate tasks to ensure timely and efficient shift operations • Provide training, coaching, and real-time feedback to team members to ensure adherence to policies and quality standards • Assist with handling customer concerns and resolving issues professionally and effectively • Monitor shift performance in areas such as sales, service quality, and customer satisfaction • Manage inventory levels, organize supplies, and ensure workplace readiness throughout the shift • Maintain a clean, safe, and organized environment in compliance with health and safety guidelines • Coordinate scheduling adjustments and staff assignments as needed • Ensure clear communication between shifts and across departments • Support operational goals by implementing company procedures and strategies • Complete shift reports and provide updates to management regarding team and operational performance Qualifications: • High school diploma or equivalent (some college preferred) • 12 years of experience in a supervisory or team lead position • Strong leadership, organization, and interpersonal skills • Ability to remain calm under pressure and make quick decisions • Basic knowledge of operations, safety protocols, and inventory systems • Strong communication and customer service abilities • Flexible schedule, including nights, weekends, and holidays Perks & Benefits: • Competitive hourly pay: $19 - $25 • Health, dental, and vision insurance options • Paid time off, sick leave, and holiday pay • Career growth and promotion opportunities • Flexible scheduling and supportive team environment