Social Support Specialist
Salesmatch · salesmatch.com
JacksonvilleRemoteEntry level1–2 yrs
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The job in short
Social support case work for individuals and families.
InsuranceComplianceLegal
Details
- Found
- 21 d ago · posted 2026-10-04
- Location as listed
- Jacksonville, Florida, United States
- Role
- Social Worker / Case Manager
- Source
- The company’s own careers site
Full description
Job Title: Remote Social Support Specialist
Hourly Pay: $20 - $26/hour
Summary:
We are looking for a dedicated Social Support Specialist to assist individuals and families in overcoming social, emotional, and financial challenges. In this role, you will provide essential support, resources, and advocacy to clients, helping them access services to improve their well-being. If you are passionate about supporting vulnerable populations and have a background in social services, we encourage you to apply.
Key Responsibilities:
•
Assess client needs and provide appropriate social support services
• Help clients access community resources, such as housing assistance, food programs, and mental health services
• Offer emotional support for clients facing mental health issues, substance abuse, or family challenges
• Collaborate with healthcare providers, legal professionals, and other organizations to ensure comprehensive client support
• Advocate for clients, securing resources and services, and providing follow-up support
• Maintain accurate case records in compliance with confidentiality policies
•
Monitor clients' progress toward goals, adjusting strategies as needed
• Provide crisis intervention and immediate support when necessary
Qualifications:
•
Bachelor’s degree in Social Work, Psychology, or a related field
•
1-2 years of experience in social services or related field
•
Knowledge of community social services programs and resources
•
Strong communication and interpersonal skills
• Empathy and ability to work with diverse populations and sensitive issues
•
Ability to manage caseloads independently
• Comfort working with complex life situations
Perks & Benefits:
•
Competitive hourly pay: $20 - $26
•
Flexible remote work options and scheduling
•
Health, dental, and vision insurance coverage
•
Paid time off and sick leave
•
Ongoing training and career development opportunities
•
Supportive work culture focused on employee well-being
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