Job Description Key Responsibilities: Strategic Leadership • Define and execute the sales and growth strategy for insurance BPO and digital services across North America and global markets. • Lead and inspire a team of senior sales and business development professionals to achieve aggressive revenue and profitability goals. • Partner with executive leadership, delivery, and product teams to align sales strategy with corporate objectives and client demand. • Shape the company's market positioning and value proposition in a rapidly evolving insurance ecosystem. Growth & Market Expansion • Identify high-value opportunities across core insurance domains: policy administration, claims, underwriting, customer service, and digital enablement. • Drive transformation-led outsourcing deals, managed services, and AI-enabled operations opportunities. • Cultivate executive-level relationships to influence decision-making and establish long-term strategic partnerships. • Oversee pipeline management, forecasting, and strategic account planning to ensure predictable growth. Client & Partner Engagement • Serve as a senior advisor to client executives, helping them navigate operational modernization, cost optimization, and digital transformation. • Negotiate complex, outcome-based contracts involving multi-shore delivery, performance SLAs, and transformation incentives. • Foster strategic alliances with technology partners, insurtechs, and ecosystem players to enhance solution capabilities. Innovation & Collaboration • Collaborate with delivery and innovation teams to co-create next-generation solutions that leverage automation, analytics, and AI. • Provide thought leadership through industry forums, speaking engagements, and client advisory boards. • Offer market insights to guide product investments, pricing strategies, and solution differentiation. Responsibilities Qualifications: • Bachelors degree in Business, Finance, Insurance, or related field; MBA or advanced degree strongly preferred. • 15+ years of experience in sales leadership within the insurance BPO, technology services, or consulting sectors. • Proven success leading large-scale sales organizations or driving high-value, multi-year outsourcing and digital transformation engagements. • Deep understanding of insurance operations, digital transformation trends, and regulatory frameworks. • Strong executive presence and ability to engage with C-suite leaders across P&C, Life, and Health insurance segments. • Demonstrated success in creating go-to-market strategies and executing large, strategic pursuits. • Experience managing global delivery models and offshore/nearshore service delivery partnerships. Qualifications Preferred Expertise: • Familiarity with automation, AI/ML, data analytics, and platform modernization in insurance. • Strong industry network across carriers, TPAs, and brokers. • Track record of driving new logo acquisition and expanding strategic accounts. Leadership Attributes: • Visionary, growth-oriented leader with a strategic and entrepreneurial mindset. • Collaborative influencer who thrives in a matrixed, global organization. • Customer-focused and data-driven in decision-making and execution. • Skilled at building high-performance teams and inspiring a culture of accountability and excellence.