About the Role: We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment. Key Responsibilities: • Provide excellent customer service via phone, email, and in person • Handle administrative duties such as data entry, record keeping, and email correspondence • Support internal teams with customer-related inquiries and service needs • Troubleshoot basic service issues and escalate when necessary • Work collaboratively with peers and other departments to resolve customer issues • Maintain a professional and friendly demeanor with clients and team members What Were Looking For: • Bilingual in English and Spanish required • Previous experience in retail, customer service, or administrative roles is preferred • Proficiency in using computers, phones, and emails • Strong communication and organizational skills • Dependable, team-oriented, and able to handle a fast-paced environment • Positive attitude and willingness to learn • Ability to remain calm under pressure and handle stress professionally