Our client is seeking a driven, entrepreneurial Branch Manager who can sell, lead, and deliver exceptional customer service. This would be a player/coach type of person. If you're ready to be a strong leader, grow market share, and make a lasting impact, this is the perfect opportunity to own your market. Essential Duties and Responsibilities: • Develop operational, budgeting, and forecasting plans for the branch. • Identify specific industries or transportation modes for the branch to target. • Balance investments between business development and operations to maximize growth. • Foster a strong sales culture across all branch positions. • Create and review detailed financial plans, including profit and loss statements, ensuring adherence to EBITDA goals. • Collaborate with other internal operating units to develop joint customer growth strategies. • Deliver cost-effective solutions with the long-term interests of customers in mind. • Cultivate a high-performance team environment that encourages innovation, productivity, and low turnover. • Set and monitor team performance to achieve annual goals and objectives. • Provide effective leadership and motivation to direct reports, ensuring team success. • Conduct regular leadership meetings and 1:1 sessions for leadership development and communication. • Ensure timely and effective annual performance reviews for all team members. • Evaluate team member performance in line with organizational policies and goals. • Build high-functioning teams by emphasizing service, morale, teamwork, and a positive culture. • Ensure compliance with our client's operating procedures and protocols. Qualifications/Skills & Abilities: • A 4-year college degree in a relevant field or equivalent industry experience. • Preferred experience in transportation, supply chain, or related fields. • Strong business development, personal training, sales knowledge, and highway service experience. • Proven track record of business acumen and improving financial results. • Experience managing a profit center is preferred. • Proficiency in organizational, communication, conflict resolution, and project management skills. • Strong computer skills, including Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry. • Ability to interpret various instructions in written, oral, diagram, or schedule form. • Capable of delivering effective presentations and written reports to customers, team members, and managers. • Ability to work independently and make decisions with limited supervision. • Strong problem-solving skills, particularly in situations with limited standardization. • Preferred experience with Registry Monitoring Insurance Services (RMIS) and Transportation Management Systems (TMS). • Proven ability to develop, supervise, and motivate high-performing teams.