Operations Manager
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Jersey CityLead / Manager
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The job in short
Operations management.
Insurance
Details
- Found
- 22 d ago · posted 2026-10-04
- Location as listed
- Jersey City, New Jersey, United States
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
Job Title: Assistant Chief Operating Officer (Pathway to COO)
Company: Confidential Luxury Real Estate Firm
Location: Jersey City, NJ
Reports To: Chief Operating Officer / CEO
Position Overview
We are seeking a highly strategic and execution-focused Assistant Chief Operating Officer to partner directly with executive leadership in scaling a high-growth luxury real estate platform. This role is designed as a succession pathway to Chief Operating Officer, offering significant exposure to enterprise-level decision-making, operational design, and growth strategy.
The ideal candidate combines analytical rigor, operational excellence, and leadership maturity, with a proven ability to drive performance across complex, service-oriented organizations.
Key Responsibilities
Strategic Execution
• Translate executive vision into actionable operating plans across brokerage, development, and client services divisions
• Drive cross-functional initiatives that improve efficiency, profitability, and client experience
• Partner with leadership on expansion strategy, including new markets, service lines, and partnerships
Operational Leadership
• Oversee day-to-day business operations, ensuring alignment with performance goals and brand standards
• Build and optimize systems, workflows, and KPIs across all departments
• Lead operational scaling efforts, including technology implementation and process standardization
Financial & Performance Management
• Partner with finance to manage budgets, forecasts, and unit economics
• Identify opportunities to increase margins and reduce operational inefficiencies
• Develop dashboards and reporting for executive visibility
Client Experience & Brand Integrity
• Ensure operational excellence aligns with a best-in-class luxury client experience
• Collaborate with sales leadership to support top-producing agents and teams
• Uphold brand standards across all touchpoints
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
Education:
• Bachelor's (Required)
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