Experience: 5 to 8 years Work Type: Work from Office Employment Type: Full Time Responsibilities: • Experience as an MS Dynamics CRM Consultant in Client facing role is highly recommended. • Hands on Experience in Designing, Configuring or administering MS Dynamics CRM. • Strong understanding and deep functional knowledge of Microsoft Dynamics CRM. • Work Closely with Customer, SME and technical teams to understand their Strategy and identify their requirements and design integrated solutions. • Implement, maintain and support the solutions built for customers on MS Dynamics 365 Customer engagement. • Create documentation for customers, including PowerPoint presentations and Visio workflows regarding functional requirements, design training, process engineering etc. • Installation, Setup and configuration of MS CRM. • Conduct solution testing and assist with User acceptance testing. • Strong analytical and technical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. • Experience in authoring user stories and use cases from project business requirements and multiple stakeholders and maintain product backlog. • Good understanding on SDLC and Agile process. • Dynamics 365 Functional Certification is Must. Requirements: • Bachelors Degree in Computer Science or MIS. • 2 to 3 years of MS Dynamics CRM Experience (Dynamics 365 latest version experience preferred). • Highly effective communication skills (both written and verbal) to facilitate the solicitation, interpretation, and documentation of requirements. • An ability to work with minimal supervision and independently prioritize and execute based on business/customer demand.