Job Summary The Field Service Engineer is responsible for providing on-site technical support, including preventive maintenance, troubleshooting, repair, calibration, installation, and customer training for complex analytical instruments. The role requires strong technical expertise, independent problem-solving skills, and a commitment to customer satisfaction while supporting equipment performance and reliability. Duties & Responsibilities • Perform preventive maintenance, troubleshooting, repair, and calibration of analytical instruments. • Install and configure equipment at customer locations. • Provide customer training on instrument operation and maintenance. • Diagnose and resolve technical issues using electronic schematics, test equipment, and repair tools. • Manage service-related inventory and replacement parts. • Coordinate travel schedules and service assignments efficiently. • Complete administrative and service documentation accurately. • Ensure high levels of customer satisfaction through professional technical support. • Travel frequently to customer sites to perform field service activities. Requirements • Experience troubleshooting, repairing, and maintaining complex analytical instruments. • Ability to work independently and manage service assignments. • Knowledge of electronic schematics, test equipment, and repair tools. • Associate degree in Engineering or a related technical field. • Ability to travel frequently, including overnight travel. • Valid driver's license and ability to travel as required. • Strong customer service, communication, and technical problem-solving skills.