Job Summary The Healthcare Administrative Associate plays a vital role in maintaining front-office workflow to optimize the efficiency of the medical practice, clinic, and/or department. This position supports daily administrative operations, ensures accurate documentation and billing processes, and delivers excellent customer service to patients and visitors. Key Responsibilities • Greet, screen, and provide service to patients and visitors • Process mail, fax, and other documents • Maintain multi-line phone system/switchboard • Schedule, register, and check patients in and out • Maintain and update medical records • Perform data management and maintain spreadsheets • Run and maintain reports • Perform charge entry and process billing documents • Research and resolve billing-related issues • Collect co-payments, deductibles, and other self-pay amounts at time of service • Maintain cash box and receipt books Qualifications Education: High school diploma or GED required Experience: None required Licensure/Certification: None required Other Minimum Qualifications: • Strong customer service orientation • Excellent grammar, spelling, and punctuation skills • Knowledge of medical terminology • Familiarity with office procedures and equipment • Proficiency in computer data entry and keyboarding • Ability to use electronic medical record systems • Strong organizational, communication, and interpersonal skills • Proficiency in Microsoft Office applications (Word, Excel) preferred • Ability to multitask effectively