Job Summary The Host/Hostess is responsible for creating a welcoming dining experience by greeting guests, managing seating arrangements, maintaining knowledge of food and beverage menus, supporting restaurant operations, and ensuring the front-of-house area remains clean, organized, and guest-ready. Key Responsibilities: • Welcome and greet guests in a friendly and professional manner. • Manage guest seating and maintain an organized waiting list. • Maintain knowledge of food and beverage menus to assist guests. • Answer telephone calls and follow hospitality and customer service standards. • Keep the host/hostess station stocked, organized, and presentable. • Monitor and replenish restroom supplies while maintaining cleanliness. • Support a team environment focused on excellent guest service and sales. • Help maintain a clean, safe, and professional restaurant environment. • Perform additional duties as needed to support restaurant operations. Requirements: • Strong customer service and communication skills. • Knowledge of restaurant hospitality standards and telephone etiquette. • Basic knowledge of food and beverage menus. • Ability to work effectively in a team environment. • Strong organizational and multitasking skills. • Ability to lift up to 50 pounds. • Ability to bend, stoop, kneel, and stand for extended periods. • Ability to work flexible schedules based on business needs.