Job Summary This leadership role is designed for a collaborative, service-oriented, and emotionally intelligent technology professional who is passionate about supporting and empowering a cybersecurity team while strengthening organizational security posture. The Information Services Supervisor leads daily operations of IT security infrastructure, combining hands-on technical expertise with strategic oversight to protect systems and data against evolving cyber threats. This position plays a critical role in cybersecurity operations, team leadership, and long-term security program development. Key Responsibilities Leadership & Team Development • Supervise, mentor, and support a team of cybersecurity professionals • Develop work plans, coordinate training, conduct performance evaluations, and support professional growth • Foster a culture of inclusion, learning, accountability, and continuous improvement • Ensure staff have the tools, resources, and guidance needed to perform effectively • Address technical and interpersonal issues with empathy, fairness, and sound judgment Cybersecurity Operations & Incident Response • Manage daily operations of cybersecurity infrastructure and technologies • Lead planning for and response to cybersecurity incidents • Drive proactive security initiatives and continuous improvement efforts • Ensure effective vulnerability management, threat detection, and incident response processes Strategy, Reporting & Collaboration • Provide recommendations on systems, network, and data security • Assist in developing and maintaining information security strategy, policy, and overall security programs • Prepare reports and present cybersecurity metrics and trends to senior leadership • Collaborate with technical and non-technical stakeholders to align cyber risk with business objectives • Coordinate implementation of system enhancements while minimizing operational impacts Vendor & Contract Management • Prepare specifications for contracted goods and services • Evaluate and recommend contract awards • Monitor contractor performance and ensure compliance with contractual requirements Knowledge & Expertise Knowledge of: • Cybersecurity frameworks, standards, best practices, and cyber risk management • Cloud platforms and security (AWS, Azure, Google Cloud) • Incident response, business continuity, and vulnerability management • Security technologies including firewalls, endpoint protection, SIEM, intrusion detection, and penetration testing • Change management and integration of cybersecurity into enterprise IT operations • Supervisory and inclusive leadership principles Ability to: • Plan, organize, supervise, and evaluate technical staff • Lead, coach, and develop employees through mentoring and feedback • Manage multiple projects and competing priorities • Communicate clearly with technical and non-technical audiences • Analyze and resolve complex technical and security issues • Respond effectively to incidents and service disruptions under pressure • Promote diversity, equity, inclusion, and belonging • Inspire and guide teams toward shared goals Preferred Qualifications • At least four years of experience managing technical or cybersecurity teams • Extensive experience in cybersecurity operations, cloud environments, and mission-critical infrastructure • Experience implementing and maintaining cybersecurity frameworks (e.g., NIST, CIS Controls) • Strong emotional intelligence, conflict management, and interpersonal skills • Commitment to continuous learning and professional development • Familiarity with Industrial Control Systems (ICS) and Operational Technology (OT) environments Requirements • Bachelors degree or equivalent combination of education and qualifying experience • Minimum experience in cybersecurity, IT infrastructure, systems, or related technical disciplines, including project lead responsibility • Ability to meet the physical demands of the role Equivalent combinations of education and experience may be considered when supported by appropriate documentation.