Job Summary The Patient Care Technician (PCT) provides basic nursing care and performs advanced technical skills for designated patient populations within a specialty step-down unit focused on gastrointestinal and pulmonary care. This role supports comprehensive monitoring and interventions that bridge the gap between intensive care and acute medical-surgical nursing. The PCT assists patients with activities of daily living, monitors and reports patient observations, and contributes to patient flow, safety, and quality improvement initiatives. The position may include one-on-one care for patients on safety or suicide precautions. Key Responsibilities • Provide basic nursing care, including monitoring blood pressure, oxygen levels, and temperature • Assist patients with bathing, meals, toileting, ambulation, and other daily living activities • Provide one-on-one observation for patients requiring safety precautions (as appropriate) • Accurately document and report patient observations to licensed nursing staff • Transport patients, supplies, specimens, and equipment within the facility • Assist with patient admissions, transfers, and discharges to ensure a positive patient experience • Support unit scheduling needs, including coverage for breaks • Review medical records for outstanding orders and notify nurses of urgent updates • Maintain and stock supplies and equipment; process and clean equipment between patients • Participate in unit quality improvement and shared governance activities • Monitor waiting and break areas for cleanliness and safety • Assist with regulatory compliance tasks (equipment checks, storage, safety rounds, etc.) • Perform additional clinical tasks as competency allows (e.g., phlebotomy, wound care, saline lock management, colostomy care) • Provide excellent customer service to patients, visitors, and healthcare professionals Qualifications Education: High school diploma or equivalent required Experience: Previous direct patient care experience preferred Licensure/Certification: Certified Nursing Assistant (CNA) preferred; may be required based on facility AHA BLS-HCP certification required within six months of hire Other Minimum Qualifications: • Strong interpersonal, communication, and teamwork skills • Ability to successfully complete required orientation and competency validation • Ability to attend mandatory daytime orientation during the initial training period