• Participate in the development of user stories, sprint planning, and test case development/execution within an agile project environment. • Perform the development and administration of sites, libraries, and lists for SharePoint spaces on various domains. • Provide operations and sustainment of applications, back-end infrastructure, and support site enhancements. • Build and customize internal and customer-facing production websites, including testing new document templates, assisting with organization business rules to be applied to metadata, testing new features, web development and systems administration, and workflow troubleshooting. • Create data visualizations from multiple sources using SharePoint and Power BI. • Support customers and multiple teams through any service questions or issues and take appropriate helpful action to initiate repairs promptly. • Provide advanced training to analysts, disseminators, and organizational administrators. • Ascertain new areas where SharePoint can be leveraged to streamline business practices. • Drive clear and concise team communication and correspond accordingly with clients. • Monitor operational aspects of ongoing projects and serve as a liaison between project management, client teams, team leads, and other stakeholders. • Drive for continuous improvement and feedback at all levels of the organization.