Responsibilities & Key Deliverables • Provide quality system support & mentoring in the department to ensure the process and outgoing product quality meets the specified requirements. • Resolving Customer complaints, failed part analysis, ICA/PCA identification, Verification & Implementation & Communicate planned actions to PVT & Service. • Ensure that customer focus is maintained at different buyoffs and is regularly calibrated and aligned to audit results. • Support for analysis of quality concerns & ensure quality tools / techniques are used as per MQS guidelines. • Facilitate all the manufacturing and other areas in using quality tools and techniques & ensuring defect free product • Ensure proper MIS for management reporting, timely & periodical updation & release • Pro-actively identify process gaps, concerns, and executing corrective measures along with CFT • Change Management- FTR Approval (Fitment Verification jointly with CFT), APQP activities & documentation • On time closure of New project quality gateway deliverables for new models & ensuring First time right product • Establish and sustain Quality Management System as per ISO 9001:2015 / IATF 16949 standard Preferred Industries Automobile Education Qualification Bachelors of Technology in Mechanical; Bachelor of Engineering General Experience If BE 3 to 5 yrs System Generated Core Skills 7 QC Tools Analytical Thinking Microsoft Office People Management Presentation Skills Team Building System Generated Secondary Skills Communication Skills Consumer Focus Leadership Skills