OVERVIEW The Human Resources Associate provides a robust administrative support to the Human Resources Department daily operations. Mainly works within a framework of established HR processes, procedures and standard work instructions as determined by the HR Department and applicable legislations. DESCRIPTION Role-specific HR tasks (Admin): • Responsible for beginning to end exit process for leavers: ensure exit procedure is properly completed (relevant paperwork prepared, inform payroll team on a timely manner…); • Absences and leaves: answer related queries with autonomy; administer employees’ leave and attendance, ensure all information and required supporting documentation are submitted to payroll team on a timely manner • Responsible for employees’ relocations and international transfers processes, with support of a senior • Provide support and assistance in immigration and work permit visa applications • Responsible for maternity, parental and paternity leave processes, with support of a senior • Be on the HR mailing distribution list and be the first point of contact to answer employees’ queries • Administer and process employee’s benefits such as pension, life and medical insurances, meal cards… • Moderate to high level of autonomy when answering queries from employees and managers Additional HR tasks (support with OB tasks and transition to Gen): • Provide support and assistance with Onboarding processes when required, including preparing or requesting employment contracts and other necessary documents • Learn and assist with Employee Relation cases Generic/Common HR tasks: • Prepare various documents (agreements, addendums, reference letters, etc.) • Keep soft and hard employee files up-to-date • Ensure employee data are kept updated on the HRIS (i.e. Workday) and produce relevant reports • Educate managers and employees with HRIS (i.e. Workday) usage • Provide support and assistance in international HR projects • Perform HR administration and operational support to the HR Departments in different locations • Complete all other tasks that are deemed appropriate for the role and assigned by the manager / supervisor REQUIRED SKILLS:- • Good knowledge of MS Office (specifically Excel) • Excellent communication skills in English and Spanish [change as needed] (written and verbal) • Ability to maintain professionalism in all situations • Ability to handle sensitive information in a confidential manner • Attention to detail and problem-solving competencies • Ability to work effectively across organizational boundaries • Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace • Maintain flexibility to take on additional responsibilities, as needed • Working knowledge with a HRIS (Workday)