It's about our culture. Work for a great family business. We are seeking a veteran Service Advisor. Honda, Toyota, or GM experience is a plus but not a requirement. Must be a customer-focused Service Advisor. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service while facilitating their vehicle maintenance and repair needs. This role requires a strong understanding of automotive systems, excellent communication skills, and the ability to manage service operations efficiently. CDK and Xtime experience is helpful but not required. Responsibilities • Perform an Active Write up and delivery process • Greet customers and assess their vehicle maintenance and repair needs. • Provide detailed explanations of services required, including vehicle maintenance, automotive repair, and tire service. • Collaborate with service technicians to ensure accurate diagnosis and effective communication of repair processes. • Prepare service estimates and work orders, ensuring clarity in service writing. • Maintain records of customer interactions and transactions in an organized manner. • Follow up with customers regarding their vehicle status and any additional services needed. • Ensure customer satisfaction by addressing concerns promptly and professionally. • Stay updated on automotive technology trends and service management practices. Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Health insurance • Health savings account • Life insurance • Paid time off • Professional development assistance • Vision insurance Qualifications • Strong mechanical knowledge with a background in automotive repair or related fields. • Experience as a Service Technician or in auto service management is preferred. • Excellent communication skills with the ability to explain technical information clearly to customers. • Proven ability to manage multiple tasks efficiently in a fast-paced environment. • A commitment to providing outstanding customer service and building lasting relationships. • Ability to work collaboratively within a team-oriented environment.