Description Job description: JOIN OUR HISTORIC TOURS OF AMERICA FAMILY Job Summary The Retail Store Manager’s responsibilities include: • Manage and supervise the staff to achieve a high level of customer service and sales goals; plan and organize workloads and staff assignments/schedules to ensure most efficient use of staff; participate in the interview and approval process; train, counsel, motivate, communicate job expectations, and evaluate assigned staff; conduct annual performance evaluation with staff, review progress and direct changes as needed; give recommendations on advancements and disciplinary actions. Report and coordinate responses with the Retail Operations Manager or the Retail General Manager, in his/her absence on employee relations issues such as severe employee complaints, harassment allegations and civil rights complaints. • Follow company policy and procedures to terminate employees. • Ensure compliance to all Historic Tours of America, Inc (HTA) policies, procedures and programs. • Initiate, process and review all assigned reports and paperwork promptly and accurately; assure proper approvals have been acquired when required. • Monitor merchandise inventory for acceptable levels. • Accountable for security of merchandise inventory, monies/receipts, equipment and property. • Knowledgeable of store budget numbers, daily sales and sales quotas. Employee Benefits • Competitive pay and paid training • All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans • All FT, PT and Seasonal employees are eligible for: • Paid sick time • 401K plan with company matching* • Flexible schedules, including a combination of weekdays and weekends are available • Fun, upbeat work environment with various award and recognition celebrations throughout the year • First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents. Employer pays 100% • Discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980! Start your new Career with Us Today! *Eligibility requirements may apply Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Paid time off • Vision insurance Requirements Shift: • 8 hour shift Education: • Associate (Preferred) Experience: • Management: 3 years (Required) Location: • Key West, FL 33040 (Required) Ability to Commute: • Key West, FL 33040 (Required) Ability to Relocate: • Key West, FL 33040: Relocate before starting work (Required) Work Location: In person