Description Position: Server, Dinner Shift Reports to: General Manager Position Summary: Guide guests through the menu, take and process orders, and ensure a high standard of service and presentation. Create moments for our guests as they experience Hive! Menu Knowledge: • Have extensive knowledge of food and beverage offerings. • Guide guests through the menu, answer questions, suggest items, and up-sell. Order Management: • Take and enter orders into the POS system accurately. • Check IDs for guests under 30. • Maintain accurate financial records, including discounts and guest info. Guest Interaction: • Ensure food and beverage quality meets guest expectations. • Package and deliver take-home items. • Communicate guest feedback and complaints to management. Service Area Maintenance: • Ensure tables are set with polished glassware, flatware, china, and napkins. • Keep tables and surrounding areas clean, respond quickly to spills. • Manage table configuration for party sizes, perform pre-bussing, and restock as needed. Safety and Hygiene: • Follow sanitation and safety standards. • Practice safe food handling, storage, and handling procedures. • Complete required training and maintain clean equipment. Accountabilities: • Produce accurate orders and meet sales goals. • Develop repeat guest relationships through excellent service. • Protect company assets with accurate cash handling and safe practices. • Maintain a clean uniform and professional appearance. Demonstrate teamwork, communication, and adherence to cleanliness and safety standards. Benefits Benefits For You: • Dynamic and supportive work environment that values and prioritizes God, family, and work. • Opportunities for professional growth and development • Engaging and collaborative company culture • 50% Hive Collective employee discount to you and immediate family members • Holidays off; No work on Sundays Requirements Skills: • Professional communication and social skills. • Basic math, computer skills, and ability to read and understand English. • Capable of lifting up to 50 pounds and standing for 5–7 hours. Personal Traits: • Strong organizational skills, attention to detail, and eagerness to learn. • Ability to work in a fast-paced environment and handle additional tasks as assigned. Working Conditions: • Flexible scheduling required, including weekends and holidays. • Awareness of potential hazards (cuts, burns, slips). • Ability to work closely with other staff and adapt to a dynamic environment.