Job Requirements About the Role The Sales Manager – Cross Sell is responsible for acquiring cross-sell customers for a designated branch through direct customer interaction. This pan-India role involves explaining and selling banking products, acting as a bridge between customers and the bank, and ensuring best-in-class service delivery. The role also includes catchment mapping, gathering customer feedback, and identifying and converting potential business opportunities. The Sales Manager plays a key role in driving client acquisition, deepening relationships, and maximizing lifetime customer value to support the bank’s strategic goals. Key Responsibilities Primary Responsibilities • Acquire cross-sell customers within the identified segment. • Meet and exceed monthly targets for customer acquisition by driving leads efficiency • Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization. • Maintain strict compliance with internal guidelines and external regulations. • Ensure quality sourcing aligned with the bank’s policies. Secondary Responsibilities • Conduct catchment mapping and identify potential business opportunities. • Gather and analyze customer feedback to improve service delivery. • Support digital enablement and automation initiatives to enhance customer experience. What We Are Looking For Education • Graduation: Any discipline full time Experience • 2 years of minimum experience in BFSI Skills and Attributes • Strong customer acquisition and relationship-building skills. • Good understanding of banking products and customer segments. • Excellent communication and interpersonal abilities. • Commitment to customer centricity, innovation, compliance, and integrity. • Ability to work in a fast-paced, target-driven environment. • Passion for digital enablement and automation in customer service. • Capability to attract and retain top talent to support business growth.