Job Requirements About the Role As a Relationship Manager – Commercial Banking, you will be responsible for acquiring and managing mid-corporate clients to drive sustainable revenue and portfolio growth across assets and liabilities. The role emphasizes new-to-bank (NTB) acquisition, cross-selling transaction banking products (such as Cash Management Services, Trade Services), and offering treasury/FX solutions. You will ensure portfolio quality, compliance with risk policies, and deliver exceptional client experience through collaboration with internal teams. Key Responsibilities Primary Responsibilities Business Development: • Acquire and onboard new mid-corporate clients • Achieve targets for fund-based and non-fund-based products (working capital loans, term loans, trade finance) • Cross-sell products such as treasury services, CMS, forex, and salary accounts Revenue Generation: • Meet income targets from interest and fee-based products • Increase wallet share by offering tailored solutions Client Relationship Management: • Build and maintain strong relationships with key decision-makers • Ensure high client satisfaction through regular engagement and timely issue resolution Risk Management: • Monitor client creditworthiness and ensure compliance with risk policies • Minimize NPAs by maintaining a healthy portfolio • Prepare CAM for NTB and ETB renewals; monitor covenants for existing contracts Collaboration: • Work closely with product, credit, and operations teams for seamless service delivery Secondary Responsibilities • Maintain CRM hygiene by logging calls, updating opportunities, and ensuring KYC compliance • Provide market intelligence on sectors, competitors, and pricing; contribute to AOP planning • Prepare MIS and portfolio analytics (utilization, profitability, cross-sell ratios) for governance forums • Support audits and compliance reviews; close observations within timelines • Represent the bank at client events, trade bodies, and webinars to enhance brand visibility • Act as backup RM for selected accounts to ensure continuity of service What We Are Looking For Education Graduate Degree: B.Tech/B.Com/BA/BSc from an accredited university (full-time) Postgraduate (Preferred): MBA/PGDM or CA/ICWA (Premier/Tier I preferred; Tier II/III considered based on profile) Experience 6–12 years of relevant experience in mid-corporate/commercial banking in private or public sector banks Skills and Attributes Technical Skills: Strong knowledge of banking products, credit and financial analysis, and regulatory compliance Proficiency in advanced MS Excel, PowerPoint, CRM systems, and LOS/LMS platforms Functional Skills: Stakeholder management, term sheet negotiation, pipeline management, proposal writing, and process improvement Behavioral Skills: Customer-centric mindset, strong communication (verbal and written), resilience, adaptability, collaboration, and ownership