Job Requirements Role/Job Title: Senior Wintel Engineer Function/ Department: Information Technology Location: Navi Mumbai – Airoli Processing Centre (Gigaplex Office) Job Summary: Unix Administrator – Information Technology Key Responsibilities: • Administer, maintain and support Linux (RHEL) operating systems and exposure to any 2 of the UNIX flavours (RedHat & AIX). • Resolve major incidents and technical escalations within agreed SLAs and quality. • Perform root cause analysis for problems and major incidents, provide workarounds to ensure business continuity and prepare RCA reports. • Prepare Implementation plan, rollback plan and test plan, risk and impact analysis for critical or complex changes. Review the change plan and documentation prepared by level 2 engineers or peers. • Participate in CAB meetings as needed and assist change manager in techno-operations decision process • Oversee installations of hardware and software, maintain appropriate service levels, performance tuning and firmware upgrades across multiple hardware platforms. • Perform advance tasks such as capacity planning, performance monitoring, provide recommendations for improvement and implement or oversee implementation of the recommendations. • Perform system software upgrades including planning / scheduling, testing, coordination, and maintaining integrity of operating system environment. • Harden operating system parameters in line with security policy, standards or best practices. • Respond to outages both during normal business hours and after-hours on a need basis (on-call support). • Documentation, knowledge sharing and training of junior members. • Coordinating and interfacing with outside vendors, application teams, other department team members, and OEMs to resolve issues. • Analyse data, oversee and contribute to service improvements. • Oversee tasks executed by junior members and stand in for them if needed. • Good understanding of operational framework like ITIL/ITSM, operations process Education Qualification: Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA) Experience: • 10 – 18 years.