At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve. We’re seeking a future team member to join our Client Onboarding function as an Associate/Senior Associate within the Quality Control (QC) team. In this role, you’ll be responsible for conducting quality reviews of AML/KYC CDD assessments, ensuring regulatory requirements are met while supporting a smooth and exceptional client onboarding experience. This is a hands-on role suited to someone with strong AML/KYC experience who enjoys working collaboratively, providing constructive feedback, and contributing to continuous improvement. Job Responsibilities: • In this role, you’ll make an impact by: • Conducting AML CDD quality assurance reviews for both new-to-bank and existing customers. • Supporting AML CDD quality reviews for commercial business loan origination and Business Banking account set-up. • Work collaboratively with the UK-based offshore onboarding team to support quality control activities, contributing to consistent AML/KYC standards and effective cross-border delivery. • Communicating clearly and professionally to help manage expectations and maintain momentum across onboarding activities. • Providing constructive, high-quality feedback on CDD assessments to support learning and continuous improvement within the onboarding team. • Maintaining up-to-date knowledge of AML/KYC requirements and acting as a point of reference for QC-related queries. • Operating in line with the Bank’s Risk Management Framework and relevant risk and compliance policies and procedures. • Identifying opportunities to improve processes, controls, and ways of working. • Supporting the QC Lead on transformation initiatives and change activity. • Completing BAU, ad hoc administrative, and project-related tasks as needed. What We’re Looking For: • Experience & Knowledge • 5+ years’ experience in the financial services sector, ideally within commercial banking or lending. • Strong working knowledge of AML/KYC, including CDD and EDD. • Experience reviewing or analysing complex corporate structures, including exposure to non-transparent jurisdictions such as trusts and offshore entities (e.g. BVI, Channel Islands, Cayman Islands). • Familiarity with financial crime prevention controls and regulatory expectations. • Skills & Attributes • Strong attention to detail with the ability to consistently deliver high-quality work. • Confident written and verbal communication skills. • Comfortable working in a fast-paced environment with competing priorities. • Able to work independently while also contributing positively within a team. • Strong organisational skills with the ability to prioritise and manage workloads effectively. • Resilient and able to work to deadlines and service-level expectations. • A proactive mindset with a genuine desire to support colleagues and deliver a great client experience. • Nice to Have: • Advanced Excel skills. • ICA or ACAMS qualification. • Working knowledge of AEOI and FSCS requirements. • Experience working with private equity or real estate investment vehicles. • Ability to understand and interpret financial statements.