Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities '- In-depth understanding of the financial products and credit policies for Secured and Unsecured business lines - Would be responsible for managing credit verification vendors and ensuring TAT as well as Quality standards defined by BFL is adhered too. - Responsible for end to end disbursement and payment process for Secured and Unsecured business. - Drive adherence to various process and policies defined by central teams at location level. - Responsible for managing OTC and PDD process at Combo locations (Secured/ Unsecured) and ensure NIL process gaps. - Ensure teams are well updated with latest policy and process circulars sent by risk and HO operation team. - Engage with Sales and Underwriting team at a location level on an ongoing basis to address concerns / issues and working on improvising the overall process efficiency. - Carry out regular branch visits to address location level issues and verify adherence of various processes at Branch level. Required Qualifications and Experience "'- Minimum graduation with 4-6 years of experience in Retail Lending Credit and Operations. - Effective verbal and written communication skills. - Problem solving skills with strong attention to detail."