Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities ?To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.?Control delinquency and focus on WRITE - OFF.?Ensuring documented feedback.?Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team.?Ensuring audit queries are complied with.?Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise.?Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.?Ensuring background and reference check of agencies / DMAs being appointed.?Constant evaluation of DMAs and agencies.?Identify and manage training needs for the CEs.?Support collection officers in legal / police issues.?Ensuring CHAMPION CHAMPION collection is driven successfully in the field.?Visit Random customers. Required Qualifications and Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.