Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities ? Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. ? Recruit, retain, manage & build a productive team of Off Roll employees ? Maintain delinquency on the portfolio, in line with the Product Segment. ? Take Care of customer Escalations and Complaint ? Monitor & measure key conversion, productivity & data penetration metrics ? Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must. ? Effectively engage with Credit, Operations & Risk teams. ? Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection. ? Tracking cases at every stage to have better control. Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a) Qualifications 1. Minimum Qualification: MBA b) Work Experience 1. Minimum 4 years of experience