Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities • Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end. • VDR should be 100%. • Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports • Review and tracking of location visits by location RCU Managers. • Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure. • To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate. • Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT. • Ensure error free dashboards are circulated within defined period • Propose changes & suggestions in credit policy-location wise (whenever required) • Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss. • Proactively identifying fraud trends and taking effective corrective measures. • Evaluate the current frauds process continuously and changes to be more effective. • Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Required Qualifications and Experience Graduation. 4-6 Years of experience.