Some important responsibilities of Channel Head: • People management: Manages team of gold loan managers in all the above cities. • Business development: Involves actively in marketing and business development aspects on field. • Assists Gold loan managers in driving gold loan business along with other products. • Drives the team and handles their roadblocks. • Assists gold loan managers in lead generations, BTL marketing. • Motivate team and Ensure customer satisfaction. What do you need to succeed? ? Experience of 10-15 years in gold loan sales and other banking products, should have team handling experience as well ? The person should have managed digital loan operations for multiple locations in a NBFC or a Bank ? Knowledge of regulations as applicable in the lending business ? Must have demonstrated ability to manage loans generated through digital platform.