Role Profile QC Manager - SCF (SULB) Page Break ROLE SPECIFICATION Role Title QC Manager - SCF Employee Interviewed Monitoring lead Reports To Senior credit Monitoring manager Company Muthoot Fincorp Limited Function/Department Credit – Supply Chain Finance Location Chennai Written By Ganga devi S Approved By (Functional) NCH Approved By (People & Culture) Date (Written On) 15-07-2026 ROLE SUMMARY The Quality Control Manager drives operational excellence, processing efficiency, and rapid case decisioning for the QC team. This leadership role ensures strict adherence to a 4-hour TAT and a minimum 90% FTR rate upon receiving complete documentation from Sales team. Equipped with excellent interpersonal skills, the manager collaborates cross-functionally with sales and credit teams to resolve Critical issues, maintain data across various MIS Such as Credit MIS, QC MIS & renewal MIS and to ensure collaboration with Sales / portfolio team for timely completion of the end-to-end renewal process. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Operations & Transactional Digital Underwriting & Technical Assessment • To check Critical Deviation During logins and Take necessary Approval to move the Potential case to credit • To Maintaining TAT and Quality of Case • To Check CIBIL details, Bank Analysis, GST verification and KYC Verification of the potential case • To maintain and Monitor MIS on regular basis. Publishing MIS to Senior management Field Credit & Portfolio Control • Efficiency & Tech Adoption: Actively utilize automation and digitization tools to optimize Turnaround Time (TAT). • Data Integrity: Maintain accurate and up-to-date Management Information Systems (MIS) for tracking pipeline files, approvals, and QC Movement KEY INTERACTIONS Internal Stakeholders External Stakeholders Portfolio Team, Sales team, Ops team and credit team RCU & CPV Agents KEY ROLE DIMENSIONS Geographical coverage – State / Part of State Direct reportees - NA Total team size - NA SULB KEY SKILLS & BEHAVIOURAL ATTRIBUTES Comfortable working in a paperless/highly digitized lending environment Prior experience in credit/ QC / Risk under MSME loans and working capital assessment / technical Knowledge in MS Excel EDUCATION / EXPERIENCE • 2 – 5 years of experience • Undergraduate / PG