National Legal Recovery Manager Role Profile Role Title: National Legal Recovery Manager Designation: National Legal Recovery Manager Function: Legal Administrative Reporting: CBO Functional Reporting: CBO Dec 2024 Job Purpose: To ensure the recovery of dues from defaulting borrowers through legal means/ Minimize losses by taking timely and effective legal action against defaulting borrowers. Ensure compliance with regulatory requirements. Page Break ROLE SPECIFICATION Role Title National Legal Recovery Manager Employee Interviewed Reports To CBO Company Muthoot FinCorp Limited Function/Department Secured & Unsecured Lending Business / Legal Written By Samyukt Approved By (Jobholder) Approved By (Immediate Superior) Date (Written On) 09th Dec’24 ROLE SUMMARY The National Legal Recovery Manager will lead legal recovery operations across India and drive end-to-end recovery actions under SARFAESI, Section 138 of the Negotiable Instruments Act, Arbitration proceedings, and Execution Petitions (EP) for decree enforcement. The role requires strong litigation oversight, legal vendor management, and close coordination with collections teams to maximize recovery from NPA and overdue accounts. Role will be responsible for developing and implementing effective legal recovery strategies. Empanelment of legal vendors and enforcement agencies. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Legal Recovery & Enforcement Strategy • Classify NPA accounts for legal recovery through SARFAESI, Arbitration, Section 138 proceedings, Civil/Criminal actions, or Execution Petitions based on exposure and case profile. • Develop and implement legal recovery strategies aligned with collection and resolution objectives. • Drive faster legal closures and cost-effective recovery outcomes across portfolios. • Manage and monitor SARFAESI portfolio worth approximately ?465-470 Crore and Arbitration/Section 25 portfolio worth approximately ?195 Crore. Team Management Managing the State legal recovery Managers. Providing guidance, training, and development opportunities to ensure effective legal recovery operations. Case & Litigation Management Oversee the management of legal cases, including reviewing and analyzing case files, developing case strategies, and ensuring timely and effective case resolution. Manage litigation efforts, including working with external counsel, reviewing and responding to legal documents, and ensuring compliance with court procedures. Manage litigation matters across: • DRT • Civil Courts • Criminal Courts • Section 138 (Cheque Bounce / NACH Bounce) • Fraud-related cases • Arbitration proceedings • Execution Petitions (Post-Award Enforcement) Oversee arbitration filings, interim applications, awards, and subsequent enforcement actions. Monitor case milestones, interim orders, legal risks, and closure timelines. Ensure effective representation through legal counsel across forums. Recovery Operations Oversee recovery, develop recovery strategies, and ensure effective recovery of dues through executing warrants. Compliance & Governance Ensure compliance with regulatory requirements • SARFAESI Act • Negotiable Instruments Act • Arbitration & Conciliation Act • Civil Procedure Code (CPC) • RBI and NHB guidelines Handle audit observations, regulatory reviews, and legal compliance requirements. Maintain legal governance and portfolio hygiene across all regions. SARFAESI Management • Oversee issuance and execution of SARFAESI notices including Sections 13(2) and 13(4). • Drive symbolic possession, physical possession, valuation, and e-auction processes. • Coordinate with Authorized Officers, field teams, valuers, and empanelled advocates for effective execution. • Ensure compliance and timely progress of all SARFAESI actions. Vendor & Advocate Management • Empanel, monitor, and evaluate advocates, legal firms, and recovery agencies across India. • Establish performance benchmarks and compliance standards. • Standardize legal notices, recovery documentation, and litigation processes. • Ensure adherence to agreed service-level standards and recovery objectives. MIS & Reporting • Prepare and maintain comprehensive MIS covering: • SARFAESI cases • Section 138 cases • Arbitration matters • Execution Petitions • Legal expenses and recovery performance • Present periodic dashboards and recovery updates to senior management. • Identify bottlenecks and recommend corrective action plans. KEY CHALLENGES Technology support for Case Management KEY DECISIONS TAKEN NA KEY INTERACTIONS Internal Stakeholders External Stakeholders Collection, Sales, Operation, Credit, RCU,Audit Legal vendors, Enforcement agencies, police Dept KEY ROLE DIMENSIONS Geographical Coverage-PAN INDIA No of Direct Reportees- 6-10 Total Team Size - 10 Portfolio / Business transaction handled: The incumbent will be responsible for managing a high-value legal recovery portfolio, including: • SARFAESI accounts worth approximately ?465-470 Crore Arbitration and Section 25 accounts worth approximately ?195 Crore KEY SKILLS & BEHAVIOURAL ATTRIBUTES • Legal Knowledge in Arbitration, SARFAESI, Civil and Criminal case updation and Sec.138 of NI Act, Sec.25 of Payment and Settlement Acts with latest updates. • Having court practice knowledge • Strong expertise in: • SARFAESI Act • Section 138 of NI Act • Arbitration & Conciliation Act • Section 25 Proceedings • Execution Petitions • DRT, Civil & Criminal Court Procedures • Sound understanding of mortgage documentation, secured lending, and NPA recovery. • Strong litigation management and legal recovery capabilities. • Proven experience in handling high-value recovery portfolios. • Excellent stakeholder management and leadership skills. • Strong network management capabilities across advocates, legal firms, and recovery agencies. • Proactive approach to litigation tracking, resolution, and recovery enhancement. EDUCATION / EXPERIENCE Minimum Qualification: Law Graduate Nature of Experience: 10-15 of experience in legal recovery, litigation, or a related field, with a focus on LAP or mortgage finance