Senior executive -Recovery – Secured & Unsecured Lending Business Main Tasks & Areas of Responsibility • Delinquency reduction. • Earlier resolution with normalization. • Monitor accounts on daily basis • Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) • Responsible for team building and training collection staffs • To Work closely with Muthoot Fincorp branches for the smoother part of collection • • Skills and Exposure • • · A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work. • · Proven ability to Handle difficult customer. • · Should have the knowledge of other products movement in the market. • At least 3 years’ experience in collection with 2 years of On roll team members. • Excellent interpersonal and verbal communication skills • Ability to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) • Should have willingness to travel as per company requirement.