About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About the role The Lead Consultant – This is a Security SME position in Orange Cloud for Business Operations entity. He is accountable for Delivery of Security Service, a private/shared/public cloud platform, or an infrastructure service. He is the key point of contact for the Service Delivery Manager (SDM), regarding the Security services under his responsibility; he is in direct relation with the SDM and even the customer to Provide Technology Representation. About you Skill Profile Industry Certifications: CCSA, CCNP Security, JNCIA-FWV, JNCIA-IDP, BCCPA, NSX-T. Firewalls: Cisco (FPR4115-BUN, FMC1600-K9, L-FPR4115T-TM-1Y), Palo Alto (PA-3420), Checkpoint, Juniper SRX, Fortigate. Remote access solutions: Cisco AnyConnect, GlobalProtect, Cisco ISE. Load Balancers: F5 R5600 with DDoS + LLB protection and WAF. Event Management: IBM QRadar and other SIEM/SOAR tools. UTM: Fortinet appliances (80, 110, 300, 1000 series). IP VPN: Cisco L-AC-APX-3Y-S1. Proxy Solutions: IronPort (S160, 360, 670), Blue Coat Proxy (SG-400, 500, 600, 800, 900, 9000), Zscaler. Incident Management: Independently lead detailed analysis and troubleshooting of reported incidents. Ensure closure within SLA. Perform complex changes on security infrastructure with precision. Documentation: Create and maintain knowledge articles for critical incidents and changes. Keep technical documents updated. Processes & Tools: Strong understanding of ITIL processes. Skilled in Microsoft Visio for technical diagrams. Datacenter Knowledge: Fair understanding of servers (blade/rack), VMware DC virtualization, storage, and backup. Leadership & Mentoring: Act as mentor to L1/L2 teams. Strong team player with excellent communication and presentation skills (English proficiency). Responsibilities Provide Tier-2 network security support for firewall environments across multiple customers. Act as a primary interface with external clients in a highly visible role. Responsible for architecture design, initial configuration, and ongoing management of Firewall, VPN, IPS, and Proxy systems. Deliver 24x7 production support, including off-shift activities and on-call rotation, to operate and maintain security elements. Troubleshoot complex, end-to-end network security issues. Conduct risk assessments for all work performed. Perform daily, weekly, and monthly proactive maintenance, including configuration changes and code upgrades, as per business directives. Education, Qualifications, and Certifications Bachelor’s Degree or MCA. Leading industry certifications: CCSA, CCNP Security, JNCIA-FWV, JNCIA-IDP, BCCPA. NSX-T (preferred). VMware VCP – Network Function Virtualization (mandatory). ITIL Intermediate Level certification You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills. What we offer • Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards. Only your skills matter Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.