T&T_Customer_M&C - Senior Consultant | Workfront | Ahmedabad • Job requisition ID : 108520 • Location: Ahmedabad • Entity: Deloitte Touche Tohmatsu India LLP The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer Key Responsibilities: • Experience in Workfront core and fusion, preferably certified on Core and Fusion, • with overall experience of 8 + yrs and relevant experience of 4 to 5 yrs, • Customer facing experience and Strong communication skills are mandatory • Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey • Lead technical discussions with customers throughout project delivery • Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer • Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software • Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions • Provide post-deployment technical support for issues related to customer integrations • To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey. • Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach. Good to have: • Practical AI experience including agentic frameworks (LangChain, CrewAI, AutoGen), LLM APIs, prompt engineering, and multi-agent orchestration. Location and way of working: • Base location: Ahmedabad • Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS • This profile involves occasional travelling to client locations. • Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.