T&T- Customer - M&C - Manager | Adobe Platform Solution Architect | Ahmedabad • Job requisition ID : 112334 • Location: Ahmedabad • Entity: Deloitte Touche Tohmatsu India LLP The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer Key Responsibilities: • Enterprise solution architecture across multiple Adobe products, teams, operational models, and business use cases. • Ability to design scalable frameworks for platform reliability, health monitoring, operational insights, proactive issue detection, and executive visibility. • Strong understanding of governance architecture, including access visibility, entitlement tracking, auditability, privacy, compliance, and operational accountability. • Ability to identify gaps between business needs, operational needs, and current product capabilities, then define practical architecture patterns or prototypes to close those gaps. • Cross-platform Adobe Experience Cloud understanding across AEP, RTCDP, AJO, CJA, Analytics, Workfront, GenStudio, Experience League, and related integrations. • Ability to translate complex platform signals into meaningful KPIs, value realization metrics, leadership reporting, and decision-ready insights. • Strong architecture judgment to decide what should be automated, standardized, monitored, governed, or escalated to product/engineering roadmap. • Technical fluency with data, APIs, reporting, cloud platforms, and integration patterns, without the role being limited to hands-on pipeline engineering. • Strong technical leadership to influence cross-functional teams, align stakeholders, guide implementation teams, and connect platform capabilities with measurable business outcomes. • We are not looking for traditional AEP DA here. We are looking for solution lead who can guide team, unblock and help R&I take to next level. • A traditional AEP Data Architect is primarily focused on core data architecture areas such as XDM design, datasets, identity strategy, ingestion patterns, data modeling, and activation readiness within AEP. • he R&I Solution Architect role is broader and more outcome-driven. • It focuses on making Adobe on Adobe reliable, governable, observable, automated, measurable, and scalable across teams and products. • This includes designing solutions for platform health monitoring, data quality, access governance, operational insights, value realization, automation, and proactive issue detection. • The key difference is that R&I is not only designing how data flows through AEP. It is designing how the overall Adobe on Adobe ecosystem operates successfully at enterprise scale. • R&I also helps close product gaps where out-of-the-box capabilities may not fully meet Customer Zero needs, while partnering closely with engineering and product teams to influence future roadmap. • In short, the R&I Solution Architect role combines solution architecture, operational excellence, governance, automation, observability, and business value measurement. It is a strategic architecture role that goes beyond traditional AEP data design and directly supports the success, scale, and maturity of Adobe on Adobe. Location and way of working: • Base location: Ahmedabad • Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS • This profile involves occasional travelling to client locations. • Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.