About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: Comfrt is seeking a Site Merchandising Coordinator to manage the day-to-day operations of our Shopify Plus store and ecommerce ecosystem. You’ll partner with Marketing, Creative, and Operations teams to ensure the site is accurate, high-performing, and conversion-focused. This role is ideal for someone detail-oriented, analytical, and excited to make a direct impact on online revenue. Responsibilities: Site Operations & Product Management • Assist with daily Shopify operations, ensuring site stability and seamless user experience. • Set up, QA, and launch new products accurately and on schedule on Shopify Plus and Mobile App. • Maintain and audit product catalog data, including descriptions, imagery, sizing, inventory, pricing, and filters. • Troubleshoot site issues and coordinate with developers, vendors, or internal teams for resolution. Digital Merchandising & Campaign Execution • Assist with execution of digital merchandising strategies, with the goal of optimizing the customer experience to increase sales and improve conversion rates • Assist with execution of campaigns including promotions, seasonal updates, and landing pages. • Support QA for all campaign changes, updates, and deployments. • Analyze site and product performance to inform merchandising and marketing decisions • Assist in partner relationship management across Product Reviews moderation, Search, Merchandising, Product Recommendations and agency relationships. • Assist with other Ecommerce initiatives across cross-channel auditing, SEO, creative optimization and competitor research. Cross-Functional Collaboration & Operations • Partner with Marketing, Creative, and Ops on campaign planning and execution. • Coordinate with warehouse and operations teams to ensure accurate inventory and order fulfillment. • Collaborate with Customer Experience to resolve online order or product data issues. • Support ad-hoc ecommerce projects and manage relationships with vendors or service providers. • Collaborate with the Tech team to identify and resolve bugs and QA new features. Requirements: • 1–3 years of ecommerce or digital merchandising experience; DTC/fashion experience a plus. • Hands-on experience with Shopify Plus and ecommerce CMS tools; familiarity with Asana or Monday.com preferred. • Highly organized with strong attention to detail and ability to manage multiple projects. • Analytical, solution-oriented, and able to follow through independently. • Strong communication skills and ability to collaborate across teams. • Proficient in Excel/Google Sheets and standard office tools. • Self-starter who thrives in a fast-paced, remote environment. • Inquisitive and interested in growing overall digital knowledge Nice to Have: • Proficiency in Google Analytics and strong understanding of ecommerce KPIs. Why Join Comfrt? • Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness. • Work in a supportive, creative environment where your ideas and growth are valued. • Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products! • Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment. Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.