Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required. Why You’ll Love It Here • Well-Rounded Medicine: Wellness, diagnostics, surgery, and laser therapy • Modern Equipment: Digital full body & dental radiographs, in-house diagnostics • Supportive Team: Collaborative, family-like culture that values growth • Positive Environment: Team building and open communication • Make an Impact: Build relationships with clients and truly make a difference What We’re Looking For • 1+ years of customer service, plus veterinary experience • Strong professional skills and attention to detail • Ability to stay calm and efficient in a fast-paced environment • Positive, team-oriented mindset • Passion for patient care and continued growth Schedule • Part-time • Monday-Friday: 645am–7pm • Rotating Saturdays: 730am–2pm What We Offer • Pay Range: $15–$17/hour, based on experience • Full Time benefits eligibility: • Health, dental, and vision insurance • Free mental health benefit options • 401(k) with company match • Competitive PTO plan + paid holiday • Employee pet discount If you’re looking for a team where you can be supported, grow your skills, and enjoy coming to work each day—we’d love to connect.