Job Summary and Responsibilities As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime. Every day you will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property, all while embodying our core values and supporting strategic quality improvement. To be successful in this role, you will demonstrate exceptional vigilance, strong observational skills, proficiency in electronic surveillance and dispatch systems, and a commitment to protecting our community while upholding our organizational values and contributing to a secure environment. • Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. • Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions. • Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes • Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. • Ensures that l all activities are logged. That incident reports are accurately completed that they are clear, concise, legible, and submitted in a timely manner. • Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to write location. We are offering Shift Incentive that meet eligibility requirements Job Requirements Required • High School Graduate or equivalent, upon hire and • Six (6) months experience as security officer in a healthcare setting or • Law enforcement or military service or • One (1) year experience as a security officer • Driver's License: IA, upon hire and • Basic Life Support - CPR, within 90 Days Where You'll Work At CHI Health Mercy Council Bluffs, patients are at the heart of our care. Our campus is designed to heal the body, mind and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services include a new pavilion featuring enhancements in heart and vascular care, surgery, maternity, cancer care, and diagnostic imaging.